F.A.Q.Frequently Asked Questions

We process payments and shipments through “MercadoPago“, a “MercadoLibre” service that facilitates the sales and shipment process ensuring that it is received by you. You can completely trust the platform to make your purchases.

Payments are processed through “MercadoPago“, a service that offers a variety of payment options. When making the purchase you can make the payment by credit card, debit card, bank transfer, cash deposit in OXXO, 7-Eleven, Telecomm or bank branch.

The payments of products that are sent to the United States are processed through PayPal, by debit or credit card.

Due to the high demand for purchases, we may have a delay in shipments, these are made twice a week, but you can completely trust that your product will arrive. In any case, if you have any questions you can contact us through the contact form.

No, at the moment we do not have a physical store, our products are sold only online, so any purchase must always be made through this site.

No, for the safety of the client and ours, the shipments are always processed through “Mercado Envíos” and “Estafeta” which means that we do not deliver in person.